Testimonials

Shannon Reville Mortgage Loans Mobile Bay Alabama

Shannon Reville Senior Loan Officer | NMLS# 703818 | 251-656-6076 | Contact

 

To everyone at Thompson Kane:  My wife CJ and I cannot thank you enough!  I have to begin by saying that our rep Shannon Reville (NMLS 703818) was beyond fantastic.  I could make this a 20 page review with all the wonderful things she did for us, but lets just hit the high points:  She was always there for us, anytime of the day or night. She responded promptly, if not immediately to any call, text, email or question that we had. This meant so much.  She worked so hard to make it happen for us... 

 

I am not sure that any other rep could have done what she did.  She reassured us constantly, telling us again and again that we would get the loan and the house when I was certain that we wouldn't. It may seem silly, but she held my hand and patted my back when I needed it the most.

 

She was honest and forthcoming, she did not hide anything from us, she was extremely friendly (and quite funny--I really needed her humor at times!) and really went above and beyond to get us our house. Again, I could go on for hours, but she truly is one of the best people we have ever worked with.  If she represents the company (and I believe she does) then I could not recommend TK more. We thank you (and Shannon!) from the bottom of our hearts.   

Thanks,

CJ & Jason Meier

"Patrick, On behalf of my son Angelo, his fiancé Heather Raymond, and myself, I wanted to take the opportunity to thank you for all your hard work to help secure Angelo's VA loan. The short sell opportunity came up quickly, and when Angelo's offer was accepted you immediately took time to meet with us personally, explain the type of funding arrangements that would be available to him, and continued to be responsive to all the questions we had about the process.

Gina Van Thiel was also instrumental in getting all the necessary documents together to meet the tight deadlines we faced after the offer was accepted, and answer questions when you were in meetings. Your ability to interface with the selling agent, keep us updated, provide an excellent referral for the home inspection, and coach us through the myriad of steps to the process were a great comfort.

In the end, we were all at the table at closing and so thrilled that Angelo was able to make his home ownership dreams come true in such a short amount of time. After two months in their new home, I'm happy to report that Angelo and his fiancé, Heather, and their two little dogs (Duke & Callie) celebrated Christmas and are enjoying winter in front of their beautiful fireplace. Thanks again for all your hard work and for making Angelo's home ownership goals your priority! Angelo and I will definitely refer you and your firm to anyone seeking great customer mortgage servicing options!! Best of success to you in the future and I hope our paths cross again."

Sincerely, Carolyn Segebrecht, Angelo Reynolds & Heather Raymond

"It was an absolute pleasure to work with Pat as a first time home buyer. I am a single mother of four and the entire experience was very scary when you are doing it alone. Pat helped me every single step of the way even when I wanted to throw in the towel. He always kept in contact letting me know where we were in the process and he even checked in on me some nights just to let me know that things are going to be okay. He made me know that he really cared and I was not just another deal for him. He worked hard for me and got me a very good deal which I am very pleased with. He keeps promises and when he tells you something he means I have recommended him to all my friends and family because in my eyes he is the best. And the thing that I love most about him (yea I said love) is that he periodically still checks in on me to see how things are going."

by Donella Edwards

"Throughout my refinance I worked with Patrick Averill, who did a great job of doing what was needed to be done to get my refinance done despite my situation having a unique set of circumstances. Everything was well organized and the closing went off without a hitch. I have already recommended him to others."

by Tony R.

"I spent 8 months trying to refinance with my existing mortgage company and they kept stalling. I contacted Pat Averill at Thompson Kane & Company and they were able to close my loan in 30 days with better terms than I would have gotten with my old mortgage provider. I have already referred them to some friends and will use them again if I decide to move in the future. It was the easiest loan process that I have ever experienced."

by Teri A.

"I had tried to refi previously with one of the too-big-to-fail banks and had been burned waiting and waiting for a response, but with Thompson Kane & Co I was pleasantly surprised. Patrick was responsive, and he kept me well informed about each step in the process. When it came time to close, they even did the closing at my house outside normal business hours.I consider my time precious, and these people respected that - I always felt like I was important to their business. Not only is that a precious rarity in business today, it's doubly true in the mortgage business. They were top notch, and I would do business with them again."

by Robert K.

"This was by far the easiest re-finance I've ever had. I never had to leave my house...Patrick traveled to my house and came when I was available! Awesome, quick service. Thanks very much for the great experience!"

by Cherri V.

"To whom it may concern; I just wanted to write this email to acknowledge the awesome Dio Gonzalez. I was able to purchase my first home last month and I am so happy to say that I chose the best team in Milwaukee. I struggled for so long with the confidence to make this significant decision in my life, and Dio was always guiding me through the process and reassuring me that everything was going to be OK. I am so grateful to her, her professionalism as well as her work ethic were just admirable. It didn't matter if it was late at night, the weekend or during work hours, she was always available to clarify my doubts and concerns. Thanks so much for everything you did Dio and for making this process as smooth as possible. Thompson and Kane should be really happy to have such a gem in their team!! Great Job!!

by Nivi Rivera

"We were extremely pleased with our first encounter with the Thomson Kane Company and their rep, Patrick Averill. Everything explained and offered was delivered as promised. No added anythings, and the costs were as promised or less. I recommend this to anyone who is looking to finance or refinance their property. Thanks Pat."

by James P.

"Good morning, My name is Jesus Gonzalez and the reason of this email is say how grateful I am for service provided by Dio Gonzalez. She helped me and Adrian to become a first time home owners. The professionalism and dedication of Dio is awesome and beyond limits. She put attention to every details of our situation and was able to provide accurate information from day one. Because this is our first time buying a home, we did not know how the process was, but after doing some research and comparing other people's situation (random scenarios), I realized that Dio did an amazing job.

I read how some people takes months to close and others can't even close a home. I thought that it was a little stressful towards the end but not even close to others as I found on the web. Now I know that we were in great hands and Dio had everything under control. I can't thank you all enough. Thank you for having a great person in your company. I am very sure that others will be happy as I am with the help of Dio Gonzalez and am happy to provide a great review for Thompson Kane and Company. P.S. We are not related in any way. We have same last name but no relation. I guess all Gonzalez rock! :) Thank you,"

by Jesus Gonzalez

"Wes had outstanding follow through and was fantastic with details and brought expertise to make the purchase of our house seamless and simple."

James and Kelli D., Madison, WI

"One word sums it up: “unbelievable.” I went to several different banks in the Madison area and couldn’t get the financing I needed to buy the home of my dreams. A co-worker referred me to Wes and I thought it would be a waste of time and low and behold he put the numbers together to get me approved on my home. I would only recommend Wes at Tk. Thanks."

by Dave B., Madison, WI

"We have bought several houses over the last few years from our primary home to our second home with Wes, and would recommend him to everyone."

by Ron and Becky S., Madison, WI

Our new home purchase went perfectly with Tammy Nolan. She was truly a pleasure to work with. I have already recommended her to several friends and family members. 2 thumbs up!! LOAN STATUS - Closed Jun 2017 LOAN TYPE - Purchase CLOSE ON TIME - Yes INTEREST RATE - Lower than expected CLOSING COSTS - Lower than expected

Roy from Saint Paul, MO

My husband and I had the pleasure of meeting Patrick from Thompson Kane & Company while in the process of buying a very unique home. The home was being used a commercial business at the time of our purchase, although was originally built in the 1920's as a single family home. Securing a mortgage on this home was a challenging process - we were turned away by our original lender as they were not able to offer flexibility while we waited for the next zoning hearing by the city to allow our home to be reverted back to single-family use. Honestly, I am thrilled that we hit that roadblock looking back because we may not have met Patrick or secured our loan through Thompson Kane otherwise.
 
From the zoning changes to the property comps in the appraisal, navigating all the barriers to entry on this property required a special skillset, an impressive attention to detail, and overall dedication that we were not able to find with anyone other than Patrick. He truly served as our champion throughout the home buying process. He answered all our panicked calls when we discovered new challenges, even well after-hours in some instances; went above an beyond by holding several long conversations with our seller and appraiser to develop a strategy to ensure the house would be considered a single-family home; and he even held several discussions with the Director of Planning & Development for the City to find us the right zoning amendment to fit the future city plan and our intentions for the home.
 
We are first-time homebuyers, but we are not naive enough to assume this level of support is ordinary - Patrick routinely went beyond the call of duty, and we deeply appreciate all the help he provided us in this process. He exemplifies customer service - we never once felt unsupported and we always felt like we understood where we were in the process, which is a testament to his ability to break-down complex situations in a way that's natural for others to understand. I strongly recommend Thompson Kane for all mortgage needs and rave about how much of a partner they were during our home buying process to anyone that will listen! If you are reading this while looking for a lender, look no further!